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This is a documentation I’ve made time ago searching some open source tools and platforms(& freeware), I hope It can be useful to you: Ticketing https://www.graylog.org/ Monitoring / Open source Discover and resolve issues faster. Keep end users happy with less downtime and better performance by proactively monitoring key indicators and exceptions across the entire stack. https://www.happyfox.com/ Ticketing / private Meet HappyFox, a practical help desk and customer support software solution....

2020-03-08